All Suede On Me

RETURNS POLICY

First off, thank you for shopping with us… 2nd, we have an EXCHANGE ONLY return policy. All items are final sale, and shipping fees are non-refundable. The good news is, you have up to 30 days after you make your purchase, to decide if you want to return. Also, if you send your purchase back to us in brand new condition, with its original packaging, we will approve your exchange and issue you a store credit. Other non-returnable items include: Gift cards, and novelty items (accessories). In order to complete your exchange, we will need your original receipt, and please do not send your purchase back to the manufacturer, leave that to us, if you have any defects or quality issues, just let us know by sending us an email or leave a note in your package when you return. We love feedback from our shoppers… be nice, were human too. Should we approve your exchange we will send you an email to let you know that we have received your returned item and if we are able to approval your exchange. Next, an exchange credit will automatically be applied to your Vibeshoebar.com account and you will be issued a merchandise credit code via email. All returns can be sent to: Vibe Shoe Bar P.O Box 165 Pasadena, TX 77501 GIFTS We believe that sharing is caring, so if someone has given you the gift of VibeShoeBar.com, we will grant an exchange and issue an exchange credit on your behalf. Your gift credit will be for the value of your return, again, not including shipping. Once the returned item is received, an exchange/gift credit will be emailed to you. If the item was not marked as a gift when originally purchased, or your gift giver had the order shipped to themselves, we will notify and issue a credit to your gift giver, or the original purchaser.

SHIPPING

Orders placed during the weekend or bank holidays will be dispatched the next working day. Please note: All delivery times are an estimate with the courier. Depending upon certain factors with their processes, this may slow or speed up the process and Vibe Shoe Bar cannot be held accountable. SHIPPING To return your product, you should mail your product to: Vibe Shoe Bar P.O Box 165 Pasadena, TX 77501 . You will be responsible for paying for your own shipping costs for returning your item, bare with us, as we like to be as accurate as possible, so please allow 10-12 business days for us to receive, process, and respond to your exchange. Exchanges after 14 Business days of purchase will be allowed a store credit or gift card, that would be valid for up to a year. Depending on what part of the world you are in, it may take more or less time it may take for your exchanged product to reach you. Note to yourself: If you are shipping an item over $75, you should consider using a trackable shipping service or make sure to purchase shipping insurance. We wish we could guarantee that we will receive your returned item, so go ahead and spend the extra coin to make sure your soles are protected while in transit.