First off, thank you for shopping with us…

2nd, we have an EXCHANGE ONLY return policy. All items are final sale, and shipping fees are non-refundable. The good news is, you have up to 30 days after you make your purchase, to decide if you want to return. Also, if you send your purchase back to us in brand new condition, with its original packaging, we will approve your exchange and issue you a store credit. Other non-returnable items include: Gift cards, and novelty items (accessories).

In order to complete your exchange, we will need your original receipt, and please do not send your purchase back to the manufacturer, leave that to us, if you have any defects or quality issues, just let us know by sending us an email or leave a note in your package when you return. We love feedback from our shoppers… be nice, were human too.    

Should we approve your exchange we will send you an email to let you know that we have received your returned item and if we are able to approval your exchange.

Next, an exchange credit will automatically be applied to your Vibeshoebar.com account and you will be issued a merchandise credit code via email.

All returns can be sent to: Vibe Shoe Bar P.O Box 165 Pasadena, TX 77501

GIFTS

We believe that sharing is caring, so if someone has given you the gift of VibeShoeBar.com, we will grant an exchange and issue an exchange credit on your behalf. Your gift credit will be for the value of your return, again, not including shipping. Once the returned item is received, an exchange/gift credit will be emailed to you.

If the item was not marked as a gift when originally purchased, or your gift giver had the order shipped to themselves, we will notify and issue a credit to your gift giver, or the original purchaser.